We are committed to providing you with the highest level of service and quality care. We realize that understanding your health insurance can be complicated and information and coverage can change frequently. We are committed to assisting you with this process; however, it is your responsibility to understand the terms and conditions of your health insurance coverage. Any and all financial responsibility ultimately rests with the patient. As a courtesy to our patients, we file insurance claims on their behalf.
For planned surgery, we will contact your insurance company and verify your benefits and the co-insurance and/or deductible amounts you may owe. A pre-surgical deposit may be required based upon these verified benefits.
According to your insurance contract, you are obligated to pay any copay due at the time of service. You may pay with cash, check, Discover, MasterCard or VISA. If you are unable to pay the copay at the time of service, we reserve the right to cancel or reschedule your appointment to a time when you are prepared to pay your copay. If your appointment is kept without payment of the copay at the time of service, we reserve the right to charge an administrative fee of $10 to your account in order to defray the cost of securing the copay.
CareCredit provides a valuable financing option for treatments and procedures that typically are not covered by insurance, or for times when insurance doesn’t cover the full amount. CareCredit is also used by cardholders to pay for deductibles and co-payments.
CareCredit makes it easier for people to get the care they want and need, right when they need it, without having to delay treatment or appointments.
If your insurance requires a referral, the referral must be provided before seeing the physician. If you do not have the required referral, your appointment will be rescheduled.
All balances due from the patient after insurance has paid will be billed promptly on our normal monthly cycle and considered delinquent after thirty (30) days. We appreciate your prompt payment in full for any outstanding balance. If you are unable to pay a balance in full, please notify our Billing Department immediately at (703) 858-1800 and we will arrange a payment plan with you. Accounts that are sixty (60) days past due are sent to collections. In the event that your account is sent to collections, you may incur additional costs, including interest on the unpaid balance, legal, attorney and collection fees. We are always willing to work with you to keep your account in good standing.